Contact Us
Got a question about one of our reviews, spotted something out of date, or want to flag an issue with a crypto casino we've covered? Here's how to reach Best Crypto Casinos.
How to Reach Our Team
The best way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of business days, though it can take longer during busier periods. Whatever the topic, please include as much detail as possible — the casino name, the page you're referring to, or a screenshot if it's a technical issue — so we can look into it properly.
What We Can Help With
We're a review and comparison site, not a casino, so there are things we can and can't do:
- Review accuracy: if you think something on a page about, say, non-GamStop casinos or one of our crypto casino rankings is outdated or incorrect, tell us and we'll check it.
- General feedback: if you've played at a site we cover and had a good or bad experience with deposits, withdrawals, or support, that feedback genuinely shapes how we score and update listings.
- Site or content questions: queries about how we put pages together, our background as a site, or our terms and conditions are all fair game.
- Corrections and updates: licensing changes, bonus term changes, or a casino restricting new states — we'd rather hear it from a reader than leave a page wrong.
What we can't do is resolve account issues, process withdrawals, or act on your behalf with any operator. Disputes over a deposit, a bonus, or a locked account need to go directly to the casino's own support team, since we have no access to player accounts and no ability to intervene in individual cases.
Before You Contact a Casino Directly
If your query is really about a specific operator — a delayed payout, a KYC request you weren't expecting, or a bonus term dispute — it's usually faster to go straight to that casino's live chat or support email first. Most of the sites we cover publish their own support channels on-site. We can help clarify how something like wagering requirements or no-KYC thresholds generally work, but the operator is the only one who can act on your account.
If You're Struggling With Gambling
If any message you'd send us is really about feeling unable to stop, chasing losses, or gambling more than you can afford, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER first. It's free, confidential, and available whether or not you've played at a crypto casino. Our responsible gambling page has more on tools and support options, and it's worth knowing that offshore, crypto-based casinos generally don't offer the same self-exclusion or player-protection tools as state-regulated US operators, so building in your own limits matters more.
A Quick Note on What This Site Is
Best Crypto Casinos is an independent comparison and review site covering crypto casinos available to US players. We may earn a commission when readers sign up through links on our pages, but this never determines how a site is ranked or reviewed — our scoring is based on the same research process regardless of any commercial relationship. Nothing on this site is legal, financial, or tax advice; for anything specific to your situation, including tax treatment of gambling winnings or crypto gains, speak to a qualified professional. All content is intended for adults of legal gambling age in their jurisdiction only.
Ready to Send a Message?
Email us at [email protected] with your question, correction, or feedback. There's no need to chase — if your message needs more information from us, we'll follow up directly.